If your business still relies on traditional telephone systems for communication, you’re missing out on the benefits of cloud-based and VoIP telephone systems. In this blog, One Call shares how legacy phone systems hold back businesses.
- Higher Cost — Legacy or traditional phone systems require a lot of hardware to work. In addition to desk phones and a physical switchboard, traditional phones require a lot of cabling, which can be time-consuming to install and maintain in a business with dozens of employees. Hardware, including cabling, would get worn out over time, which increases its lifetime cost. In comparison, a cloud-based phone system renders most hardware as optional equipment.
- High Maintenance Requirements — Another problem with all-hardware systems is they require dedicated staff to operate and maintain, and may require keeping key personnel on an on-call basis in case something needs repair outside business hours. The more complicated a system is, the longer it can take to isolate a problem. Virtual telephone systems, on the other hand, leave crucial tasks to a virtual system, eliminating cabling and switchboard functions. They also require less staff to maintain.
- Expansion Requires a Lot of Work — Setting up a new phone for a new hire takes anywhere between a couple of hours and an entire business day, depending on how fast hardware requisitions, installation, and routing can be done. This may be negligible if it’s only one or two employees, but imagine doing the same for dozens of new employees. Virtual systems require a small fraction of the setup time needed by traditional systems. Depending on your phone carrier, you could even keep your existing numbers and extensions. With a cloud-based phone system, you can have as small or as big a team as you need.
- Restricted Mobility — Traditional phone systems chain workers to their desks, figuratively speaking. Businesses that have migrated to cloud-based systems enjoy the mobility provided by virtual phone systems. No alternate phone numbers, call routing, or roaming setup needed. You can run a truly multinational company, across several time zones, while maintaining a seamless and secure business phone system.
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