A private branch exchange (PBX) phone system is perfect for companies of different sizes. It allows users to communicate within the organization–as well as with those outside the company–through various channels. Unlike physical phone lines, PBX makes it possible to have more phones with convenient features, including free call, transfers and interactive voice menus, among other things.
To quote Heraclitus, “The only thing that is constant is change.” This is especially true in today’s modern business world, where companies must stay abreast of the latest innovations or risk becoming obsolete. Unfortunately for large operations, change isn’t always that simple. Every step must be planned and tested thoroughly before execution to minimize mistakes. When transitioning to a new system, for example, it helps to plan ahead to make sure the process is carried out on time and with minimal losses.
For over 10 years, One Call Communications has provided VoIP services and solutions to countless businesses across North Carolina. Telecommunications have come a long way since the early days of the Bell telephone, and the advancements brought about by the internet have further transformed it into a platform with features that sometimes seem more like aspects of science fiction than real life. But how did this all begin, and where is it headed?
Voice over IP (VoIP) phone systems offer far more features than being merely a digital replacement for the old analog phone system. In fact, with the right combination of hardware and software features, you can optimize it to suit precisely what your business needs. The following are our tips on how you can get the most out of your VoIP system. Choose Quality Hardware – The features of your VoIP system depend on the hardware that you choose, from the PBX system in your server room down to the desk phones that you and your employees or tenants will use. Good desk phones tend to have easy-to-use interfaces that make it easier to transfer and conference calls. It may save a few seconds, but it can be crucial in situations where, say, you need to have 20 people in the same call. Train Your People on Using the New System – Every new system has a learning curve, […]
Compared to traditional telephone systems, Voice over Internet Protocol (VoIP) telephony has unbeatable advantages. Affordability is its biggest claim to fame, but its portability, thanks to its wireless nature, is a benefit many business professionals love. Packed with amazing features, VoIP phone systems are easily scalable to adjust to dynamic needs. The usual criticism that critics say about VoIP is they notice occasional poor voice quality. Although calls made on VoIP are usually crystal-clear, the audio might sometimes sound scrambled, late, or subdued for various reasons. To improve voice quality on VoIP, use these tips: 1. Get a VoIP Router First of all, use a router that prioritizes VoIP traffic over other Internet data communications. Typical routers usually don’t have enough processing power to protect from voice quality from other network users. 2. Keep an Eye on Network Traffic It’s imperative to economize bandwidth to keep VoIP audio as good as possible. Reducing the […]