A private branch exchange (PBX) phone system is perfect for companies of different sizes. It allows users to communicate within the organization–as well as with those outside the company–through various channels. Unlike physical phone lines, PBX makes it possible to have more phones with convenient features, including free call, transfers and interactive voice menus, among other things.
To quote Heraclitus, “The only thing that is constant is change.” This is especially true in today’s modern business world, where companies must stay abreast of the latest innovations or risk becoming obsolete. Unfortunately for large operations, change isn’t always that simple. Every step must be planned and tested thoroughly before execution to minimize mistakes. When transitioning to a new system, for example, it helps to plan ahead to make sure the process is carried out on time and with minimal losses.
For over 10 years, One Call Communications has provided VoIP services and solutions to countless businesses across North Carolina. Telecommunications have come a long way since the early days of the Bell telephone, and the advancements brought about by the internet have further transformed it into a platform with features that sometimes seem more like aspects of science fiction than real life. But how did this all begin, and where is it headed?
Compared to traditional telephone systems, Voice over Internet Protocol (VoIP) telephony has unbeatable advantages. Affordability is its biggest claim to fame, but its portability, thanks to its wireless nature, is a benefit many business professionals love. Packed with amazing features, VoIP phone systems are easily scalable to adjust to dynamic needs. The usual criticism that critics say about VoIP is they notice occasional poor voice quality. Although calls made on VoIP are usually crystal-clear, the audio might sometimes sound scrambled, late, or subdued for various reasons. To improve voice quality on VoIP, use these tips: 1. Get a VoIP Router First of all, use a router that prioritizes VoIP traffic over other Internet data communications. Typical routers usually don’t have enough processing power to protect from voice quality from other network users. 2. Keep an Eye on Network Traffic It’s imperative to economize bandwidth to keep VoIP audio as good as possible. Reducing the […]
A phone system for your business is a must if you want to appear legitimate and professional to both clients and contacts. But with rising costs and finite capital, how do you acquire this essential part of your enterprise? One Call Communications suggests that business owners make themselves aware of all the possible systems they can use. Thanks to new technology, such as Voice Over Internet Protocol (VoIP), business telephone systems aren’t as expensive or as complicated as they used to be. Traditional Phones Arguably the most stable but the most expensive type of phone system, this is your traditional landline. Using copper wires, a telephone unit and existing phone lines waiting for users, you use actual wires to connect with other phones. This system can connect with fellow landlines, mobile phones, and any other phone that the supporting company allows. VoIP This type of telephone system uses the Internet instead of copper cables and landline […]