Effective communications is a vital part of any business. This is why many companies invest in the best business telephone systems to facilitate their daily operations. To this end, there are two options vying for the top spot: landlines and VoIP. Both choices have their own sets of advantages and disadvantages, as well as their own supporters and detractors. However, deciding which one is superior to the other means you have to understand more about their strengths and weaknesses.
While VoIP is a relatively young technology compared to landlines, it certainly makes up for this with a wide range of features that traditional phone lines simply cannot compete with. Here our business communications consultants at One Call walk you through the pros and cons of landlines and VoIP systems.
When it comes to reliability alone, landlines are the winner, but this isn’t to say that VoIP telecommunication is the poorer choice. In fact, in terms of speed, landlines lead by just milliseconds. This is due mostly to how VoIP fundamentally works. The added steps of coursing voice packets through software and over the Internet is, today, only a fraction of a second slower than traditional phone lines.
The same hardware that ensures landlines are more reliable limits them to very few features. Luckily, because VoIP is mostly software, it’s able to get past these limitations and offer a much wider variety of add-ons that prove valuable in modern business settings. Features such as voicemail-to-email, quick setup times, real-time analytics and more all make VoIP the better business phone system.
VoIP is the telephone of choice for many companies that conduct their business over many different areas. In fact, international companies even make use of VoIP features to connect with their overseas offices more cheaply and quickly than a PSTN. Overall, choosing a business communication system mainly depends on the needs of your operations.
At One Call, our consultants can help you find a business communication system that’s 100% right for the needs of your team. Give us a call at (888) 823-7373 or fill out our contact form to schedule a consultation and request a free estimate today. We serve businesses in Wilson, as well as all surrounding communities.