To quote Heraclitus, “The only thing that is constant is change.” This is especially true in today’s modern business world, where companies must stay abreast of the latest innovations or risk becoming obsolete. Unfortunately for large operations, change isn’t always that simple. Every step must be planned and tested thoroughly before execution to minimize mistakes. When transitioning to a new system, for example, it helps to plan ahead to make sure the process is carried out on time and with minimal losses.
For over 10 years, One Call Communications has provided VoIP services and solutions to countless businesses across North Carolina. Telecommunications have come a long way since the early days of the Bell telephone, and the advancements brought about by the internet have further transformed it into a platform with features that sometimes seem more like aspects of science fiction than real life. But how did this all begin, and where is it headed?
Voice over IP (VoIP) phone systems offer far more features than being merely a digital replacement for the old analog phone system. In fact, with the right combination of hardware and software features, you can optimize it to suit precisely what your business needs. The following are our tips on how you can get the most out of your VoIP system. Choose Quality Hardware – The features of your VoIP system depend on the hardware that you choose, from the PBX system in your server room down to the desk phones that you and your employees or tenants will use. Good desk phones tend to have easy-to-use interfaces that make it easier to transfer and conference calls. It may save a few seconds, but it can be crucial in situations where, say, you need to have 20 people in the same call. Train Your People on Using the New System – Every new system has a learning curve, […]
The telephone has been a crucial part of businesses since its invention and over the years, technology has just improved it. These days, reliable telephone systems are a must for any business, large or small. It’s obvious why large businesses need voice communications. With soaring demand, you can expect their lines to be filled with phone calls at all hours of the day. On the other hand, small businesses may not have the same demand but a dedicated telephone system provides them with many benefits either way. In this short guide, we’ll walk you through these points and how One Call Communications can help you find solutions to your small business’ needs. A Valuable Resource Can you imagine running a small business with no telephone or telephone systems in place? Your communications infrastructure could very well mean the difference between success and failure. These days, you have several options at your fingertips. You can choose […]
Some types of business meetings need face-to-face meetings with clients. If you feel that the virtual environment is right for a meeting, absolutely choose it. Web conferencing eliminates the hassle and costs associated with business travel. However, your conference will still need the same amount of forethought and effort. Keep your attendees focused and active in your meeting with the following tips. Before a Web Meeting Know your audience. It will help you prepare the right content to share with all participants. They should be familiar with web conferencing technology. Set rules for passing control and speaking. Use technology to allow participants to click on a flag or raise their hand. Choose a moderator who is familiar with web conferencing systems. He defines the tone and keeps the agenda of the meeting on track. He ensures that every participant has a chance to ask questions and comment on the topic. During the Meeting Use software […]