A private branch exchange (PBX) phone system is perfect for companies of different sizes. It allows users to communicate within the organization–as well as with those outside the company–through various channels. Unlike physical phone lines, PBX makes it possible to have more phones with convenient features, including free call, transfers and interactive voice menus, among other things.
Before upgrading to a PBX phone system for all call communications, you need to understand the benefits of its two types: on-premise installation and hosted solution.
As the name suggests, an on-premise PBX phone system requires on-site installation of the hardware. It may cost a lot initially, but you’ll end up saving money due to long-term server ownership.
Control is the main advantage of an on-premise PBX phone system. For instance, it gives you more power to adjust or delete users. Since its software is open-sourced, you could even gain extra features at no extra charge. Also, you may not have to change providers, which is good news if you’re happy with your current phone provider.
A hosted PBX phone system eliminates the need to install any hardware within the office, as it’s the phone carrier’s job to house and manage the technology. For a flat monthly charge, all you need to do is hook your enterprise system up to a router to enjoy the various internet telephony features.
The beauty of a hosted PBX phone system is ease of scalability. Without any on-site hardware to upgrade, you can get more features for as long as your provider allows. Remote access to the enterprise system is likewise an option, provided that there’s internet access available.
Choose Between On-Premise and Hosted PBX for All Call Communications
For convenient and cost-effective business all call communications, a PBX phone system is a great solution. To get expert advice on which PBX system will work best for your business, call One Call Communications at (888) 323-0557 to discuss your company needs and get a free estimate.